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Responsible AI Statement

AI and its place with CSCE

At the CSCE, we use artificial intelligence to support our work, not replace our judgement. It helps us think, research and draft. Our people set the direction and remain responsible for what we produce and share. 

AI may support research, idea generation, drafting, editing and the development of learning materials. A person reviews and approves our published resources and client deliverables before we share them. 

We tell you when AI has played a significant role in something you’re reading, seeing, or hearing, or when you’re interacting with AI directly — for example, an AI-generated image, a synthetic voice, or a significant contribution to a report. 

We don’t add a notice every time a tool corrects spelling, tidies a sentence, or formats a document without changing its meaning. Our test: ‘Would knowing AI has been used change how you understand or trust what’s in front of you?’ If yes, we say so. 

This approach will evolve as our practice does. We’ll review it, learn from questions and concerns, and correct errors in our work or our disclosures. 

Questions about how we use AI? Contact the CSCE team — we’re happy to talk it through. 

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Welcome Back!

NEW! You can now login via your email
instead of with the regular password.

We need your input! 

What’s working? What’s not? How are organisations responding to AI, changing employee expectations and the pressure to demonstrate real business value?

And perhaps most importantly, how does your organisation compare?

Every year, Gallagher’s global State of the Sector research gives us valuable insights into the challenges, priorities and practices shaping internal communication and employee experience.

But the quality of those insights depends on people like you sharing what’s happening in your organisation.

That’s why the Centre for Strategic Communication Excellence is proud to partner with Gallagher, and we’re encouraging everyone in our network to take part in the 2026/27 State of the Sector survey.

Please participate by 30 October.

Take the survey

4 March 2026, at 7:00 PM AEDT / 8:00 AM GMT

Build your understanding of AI with insights that will set you up for success in 2026 and beyond.

Take your internal communication from tactical delivery to strategic influence with the power of AI. This specialised workshop equips internal communication professionals with advanced tools for audience analysis, campaign optimisation, stakeholder mapping and impact measurement. Through case studies and interactive exercises, you’ll build a practical AI strategy toolkit to enhance engagement, prove ROI and strengthen your role as a trusted strategic partner to leadership.

Click here to register

Strategic AI for Internal Communication Professionals

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CSCE members save 20% on all of our training!

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Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT
Learn more

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.