Terms and Conditions

The important fun stuff.

This site and its contents are subject to copyright. The site material copyright is owned by the Centre for Strategic Communication Excellence, or in the case of some material, a third party. The site function and operation copyright are owned by the Centre for Strategic Communication Excellence. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Payment

If paying for a training course by credit card you will be required to pay at the time of registration. If you are paying via invoice full payment is required within seven business days. All registrations must be paid in full before event admission will be granted.

Facilitator Substitutions

The Centre for Strategic Communication Excellence takes care to confirm all expert facilitators at time of first publication. Occasionally, circumstances beyond our control may require substitution of facilitators. The Centre for Strategic Communication Excellence reserves the right to modify events as necessary without liability. In the event of such a substitution, any registered delegates will be notified, and marketing materials will be altered to reflect any changes to the event.

Trademarks

This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited. Included Trademarks and Registered Trademarks are Trademarks of their respective owners.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on “as is” basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

The Centre for Strategic Communication Excellence make no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither the Centre for Strategic Communication Excellence, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Cancellation and Postponement Policy

The Centre for Strategic Communication Excellence understands that circumstances can change. At any time leading up to the training you can substitute someone else from your organisation to attend at no extra charge. Alternatively, a full refund less a $10 per person administration fee will be issued for cancellations received more than five business days prior to an event. No refund will be provided for cancellations received within five business days before the training.

The Centre for Strategic Communication Excellence is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of a learning event.

The Centre for Strategic Communication Excellence shall assume no liability whatsoever in the event a learning event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of the event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event includes, but is not limited to: war, fire, labour strike, extreme weather or other emergency.

Applicable Law

This site is controlled by the Centre for Strategic Communication Excellence. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This site may be accessed throughout Australia and overseas. The Centre for Strategic Communication Excellence makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

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Take Our AI in Public Relations and Communication Survey

The Global Alliance for Public Relations and Communication Management has partnered with the Centre for Strategic Communication Excellence (CSCE) and Reputation Lighthouse — on a Responsible AI survey to understand the AI evolution better as it pertains to the Public Relations and Communication profession.  

We want to uncover how professionals address ethical and responsible AI and benchmark professional insights and influence. This information will be used to prepare for the Global Alliance AI Symposium in Venice in May in conjunction with the Global Alliance’s Annual Meeting and European Regional Council Meeting. Based on this survey data and the AI Symposium, we will update the Global Alliance’s Guiding Principles for Ethical and Responsible AI and connect the dots to the Global Alliance’s Responsible Communication Movement. So, this is your opportunity to have a voice in this critical advocacy for our profession. 

Your feedback is invaluable. By participating, you are contributing to research that will help define the next chapter of excellence in strategic communication.

Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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