The Global Premiere of Successful Change Communication
by Rachel Miller
Change communication has never mattered more.
From restructures and leadership transitions to AI, hybrid work, transformation programs and organisational uncertainty, communication professionals are increasingly expected to help leaders guide people through complexity with clarity and care.
Yet communication is still too often treated as an activity that supports change, rather than one of the conditions that determines whether change succeeds.
In Successful Change Communication, Rachel Miller reframes change communication as a strategic leadership discipline — one grounded in insight, trust, employee experience and organisational alignment. Drawing on more than 20 years of experience, global case studies and practical frameworks, the book provides communication professionals and leaders with a clear roadmap for navigating change with confidence.
Rachel Miller
About Rachel Miller
Rachel Miller is an internationally recognised authority on internal communication and founder of All Things IC. A former journalist with more than 20 years’ experience in the profession, she advises organisations around the world and is a Fellow of both the Institute of Internal Communication and the Chartered Institute of Public Relations. Rachel is a keynote speaker, podcast host and author of Internal Communication Strategy and Successful Change Communication.
