(AUD) $
Australian dollar($)
United States (US) dollar($)
Pound sterling(£)
Euro(€)
Canadian dollar($)
Centre for Strategic Communication Excellence Logo
Global Alliance for PR and Communication Management Logo
Become Member
Read Our Latest Article

The Global Premiere of Successful Change Communication by Rachel Miller

Join us in June for an exclusive global online event with internationally recognised internal communication expert Rachel Miller as we mark the release of her new book, Successful Change Communication: How to Inform, Involve and Inspire Employees.

Hosted by the Centre for Strategic Communication Excellence, this special session marks the global premiere of Rachel’s second book and follows the success of her acclaimed first publication, Internal Communication Strategy.

Change communication has never mattered more.

From restructures and leadership transitions to AI, hybrid work, transformation programs and organisational uncertainty, communication professionals are increasingly expected to help leaders guide people through complexity with clarity and care.

Yet communication is still too often treated as an activity that supports change, rather than one of the conditions that determines whether change succeeds.

In Successful Change Communication, Rachel Miller reframes change communication as a strategic leadership discipline — one grounded in insight, trust, employee experience and organisational alignment. Drawing on more than 20 years of experience, global case studies and practical frameworks, the book provides communication professionals and leaders with a clear roadmap for navigating change with confidence.

During this live conversation, Rachel will explore:

  • Why communication failures often begin long before implementation starts
  • What employees need from leaders during periods of uncertainty and change
  • How to create communication that informs, involves and inspires — not just broadcasts
  • The role of trust, transparency and employee voice during transformation
  • How communication professionals can elevate their influence during organisational change
  • Practical tools and frameworks from the book you can apply immediately

This session will explore the growing expectations being placed on communication professionals during periods of change and what it takes to respond strategically.

As part of the session, attendees will also have the opportunity to submit questions in advance for Rachel to answer during the live session.

All registered participants will receive:

  • Access to the live webinar
  • The session recording if you can’t attend live
  • An exclusive 25% discount code for both of Rachel's books: Internal Communication Strategy and Successful Change Communication to the live webinar

Additional value for CSCE members

CSCE members will also receive:

  • Detailed session notes and key insights
  • An exclusive Change Communication Conversation Guide developed by the Centre for Strategic Communication Excellence, featuring practical leadership conversation prompts, stakeholder discussion questions and communication checklists to support leaders and communication professionals during periods of organisational change
Not a CSCE member yet? Discover the benefits of membership and join for as little as AUD $28 per month.
Click here to learn more

About Successful Change Communication

Successful Change Communication: How to Inform, Involve and Inspire Employees equips communication and HR professionals with practical guidance for communicating during restructures, leadership transitions, rebrands, AI-driven transformation and organisational uncertainty. Structured around the lifecycle of change, the book explores how to prepare, communicate, review and evaluate communication throughout periods of transformation.

About Rachel Miller

Rachel Miller is an internationally recognised authority on internal communication and founder of All Things IC. A former journalist with more than 20 years’ experience in the profession, she advises organisations around the world and is a Fellow of both the Institute of Internal Communication and the Chartered Institute of Public Relations. Rachel is a keynote speaker, podcast host and author of Internal Communication Strategy and Successful Change Communication.

About Your Host Sia Papageorgiou

Sia Papageorgiou FRSA, FCSCE, SCMP is co-founder of the Centre for Strategic Communication Excellence and one of the world’s most awarded strategic communication professionals. She is recognised globally for her work advancing professional standards, strategic communication capability and certification within the communication profession

“A must-read for anyone who knows that people don’t resist change, they resist being excluded from it.” — Sia Papageorgiou

Register now to secure your place for this exclusive global premiere event.

Who should attend?

This event is for communication professionals, people leaders, HR practitioners, change specialists and business leaders navigating organisational change.

Whether you’re leading transformation, supporting employees through uncertainty, advising senior leaders or trying to improve how change is communicated inside your organisation, you’ll gain practical insights, real-world examples and strategic guidance to help communication become a stronger driver of trust, understanding and employee involvement during change.

  • All Virtual, Events
Dates and times shown are in your timezone

Available Dates:

Contact Us to Learn More
Scroll to Top

4 March 2026, at 7:00 PM AEDT / 8:00 AM GMT

Build your understanding of AI with insights that will set you up for success in 2026 and beyond.

Take your internal communication from tactical delivery to strategic influence with the power of AI. This specialised workshop equips internal communication professionals with advanced tools for audience analysis, campaign optimisation, stakeholder mapping and impact measurement. Through case studies and interactive exercises, you’ll build a practical AI strategy toolkit to enhance engagement, prove ROI and strengthen your role as a trusted strategic partner to leadership.

Click here to register

Strategic AI for Internal Communication Professionals

Save as a CSCE Member!

CSCE members save 20% on all of our training!

Reserve Now!
Become a Member

Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT
Learn more

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

Welcome Back!

NEW! You can now login via your email
instead of with the regular password.