Terms and Conditions

The important fun stuff.

This site and its contents are subject to copyright. The site material copyright is owned by the Centre for Strategic Communication Excellence, or in the case of some material, a third party. The site function and operation copyright are owned by the Centre for Strategic Communication Excellence. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.


If paying for a training course by credit card you will be required to pay at the time of registration. If you are paying via invoice full payment is required within seven business days. All registrations must be paid in full before event admission will be granted.

Facilitator Substitutions

The Centre for Strategic Communication Excellence takes care to confirm all expert facilitators at time of first publication. Occasionally, circumstances beyond our control may require substitution of facilitators. The Centre for Strategic Communication Excellence reserves the right to modify events as necessary without liability. In the event of such a substitution, any registered delegates will be notified, and marketing materials will be altered to reflect any changes to the event.


This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited. Included Trademarks and Registered Trademarks are Trademarks of their respective owners.


You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on “as is” basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

The Centre for Strategic Communication Excellence make no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither the Centre for Strategic Communication Excellence, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Cancellation and Postponement Policy

The Centre for Strategic Communication Excellence understands that circumstances can change. At any time leading up to the training you can substitute someone else from your organisation to attend at no extra charge. Alternatively, a full refund less a $10 per person administration fee will be issued for cancellations received more than five business days prior to an event. No refund will be provided for cancellations received within five business days before the training.

The Centre for Strategic Communication Excellence is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of a learning event.

The Centre for Strategic Communication Excellence shall assume no liability whatsoever in the event a learning event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of the event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event includes, but is not limited to: war, fire, labour strike, extreme weather or other emergency.

Applicable Law

This site is controlled by the Centre for Strategic Communication Excellence. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This site may be accessed throughout Australia and overseas. The Centre for Strategic Communication Excellence makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

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