Social Media Best Practice In 2020

In this webinar, Lifting the Lid host, Sia Papageorgiou FRSA, SCMP, talks to government social media expert Amanda Dennett. Amanda reveals the top skills and processes your team needs to achieve social media and communication best practice, and shares her insights and tips for diving into comms research to take your career to the next level. Amanda also presents some of her own research findings on the workings of Australian Government social media teams.
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4 March 2026, at 7:00 PM AEDT / 8:00 AM GMT

Build your understanding of AI with insights that will set you up for success in 2026 and beyond.

Take your internal communication from tactical delivery to strategic influence with the power of AI. This specialised workshop equips internal communication professionals with advanced tools for audience analysis, campaign optimisation, stakeholder mapping and impact measurement. Through case studies and interactive exercises, you’ll build a practical AI strategy toolkit to enhance engagement, prove ROI and strengthen your role as a trusted strategic partner to leadership.

Strategic AI for Internal Communication Professionals

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CSCE members save 20% on all of our training!

Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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