Social Media Best Practice In 2020

In this webinar, Lifting the Lid host, Sia Papageorgiou FRSA, SCMP, talks to government social media expert Amanda Dennett. Amanda reveals the top skills and processes your team needs to achieve social media and communication best practice, and shares her insights and tips for diving into comms research to take your career to the next level. Amanda also presents some of her own research findings on the workings of Australian Government social media teams.
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Last Chance to Influence 2026 Trends – Complete the Survey Now!

At the Centre for Strategic Communication Excellence, we believe data drives decisions. That’s why we’re supporting Gallagher’s global State of the Sector 2026 survey—the global benchmark for internal comms and employee experience.

This year’s theme, “The Readiness Gap,” explores how organisations can close the distance between where they are and where they need to be.

We’re asking:

  • Are communication teams equipped to lead change?
  • Is AI helping or hindering?
  • How aligned is communication with HR and leadership?

Complete the survey before October 24 to access your personalised dashboard and get early access to the full report.

Your insights will shape the trends that define our industry in 2026.

Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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