Employee-focused professions have seen a rapid transformation over the last 50 years. It’s this speed that has led to a plethora of definitions, functions, as well as job titles — Personnel, Human Resources, People & Culture, Internal Communication, Employee Communication, Employee Engagement, and Employee Experience. But what does it all mean and why are they
Employee Communication, Engagement and Experience: It’s all the same thing…right? (Part 3)
Victoria Hope
Estimated time to read:
5 mins
5 mins
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5 mins
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Tori is an award-winning communications professional, who helps businesses to achieve their strategic goals and build great places to work. She has a unique set of skills across employee engagement/experience audit and strategy; integrated employee and external communications strategy; employee research; change communications; crisis communications and reputation management; thought leadership and speech writing; redundancy programme management; and diversity, equity, and inclusion (DEI).
Tori has 25 years of experience working across finance, insurance, aviation, hospitality, and government. She has qualifications in Economics, Public Policy, and IT. She will complete a Psychology degree in 2024.
Tori grew up in Melbourne and returned in 2022 after 25 years in London and Hong Kong. Tori has a unique international perspective, as well as an in-depth understanding of the Australian landscape. Tori's most recent in-house role was as Global Head of Employee Engagement and Communications for Shangri-La Group and prior to that, led Employee Communications for HSBC’s Retail Bank & Wealth Management business in Asia Pacific for several years. She now runs her own consultancy.
