1. Home
  2. Resources
  3. Insights
  4. Leadership Communication
  5. How to Build a Brilliant Champion Network: A Final Word with Howard Krais

Communication That Works In A Crisis: Tips And Techniques

Estimated time to read:
3 mins
Total Run Time:
3 mins
    Share:

    Table of Contents

    Unprecedented times call for unprecedented communication. And in times of a crisis, like now with the very real concerns of COVID-19, leaders are under intense pressure to get their messages right – lives are at risk. So, here are some tips and techniques that will help you craft effective, efficient messages and help you with your mission critical…

    To access this post, you need to become a member.

    About The Author

    Jane Jordan
    Jane Jordan is recognised globally as a leader in crisis management. Her book, The Four Highly Effective Stages of Crisis Management, is seen as the gold standard for who says what, when, in a crisis. A former journalist and award-winning PR consultant, Jane’s career spans over 30 years working with senior management teams on strategic communication, reputation management and risk mitigation in Australia, New Zealand and North America. Her crisis leadership training and coaching is legendary with hundreds of company and government spokespeople working with her to understand their roles and responsibilities in a crisis. All Jane’s work is evidence-based and is derived from a four-stage methodology which was pioneered at The Jordan Templeman Group, a media training company she co-founded and led from 1997–2001. Jane now offers coaching and strategy sessions via Zoom.
    Scroll to Top

    4 March 2026, at 7:00 PM AEDT / 8:00 AM GMT

    Build your understanding of AI with insights that will set you up for success in 2026 and beyond.

    Take your internal communication from tactical delivery to strategic influence with the power of AI. This specialised workshop equips internal communication professionals with advanced tools for audience analysis, campaign optimisation, stakeholder mapping and impact measurement. Through case studies and interactive exercises, you’ll build a practical AI strategy toolkit to enhance engagement, prove ROI and strengthen your role as a trusted strategic partner to leadership.

    Strategic AI for Internal Communication Professionals

    Save as a CSCE Member!

    CSCE members save 20% on all of our training!

    Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

    28 March, 9:00 AM AEDT

    In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

    Welcome Back!

    NEW! You can now login via your email
    instead of with the regular password.