The Centre for Strategic Communication Excellence has created this privacy statement in order to demonstrate our firm commitment to privacy. We are committed to protecting your privacy and the confidentiality of any personal information we collect from you, whether that information is provided in written form, verbally or over the internet.
In collecting and handling your personal information, we abide by the National Privacy Principles (NPPs) established under the Privacy Amendment (Private Sector) Act 2001. You can obtain information about NPPs and your privacy rights at the Privacy Commissioner’s website at www.oaic.gov.au. The following discloses our information gathering and dissemination practices.
What personal information do we collect?
The Centre for Strategic Communication Excellence does not collect personal information about you, except when you specifically provide this information on a voluntary basis. For example, we collect information including your name, address, email and telephone details. We primarily collect your personal information via program registration or email newsletter subscription. Occasionally, we collect information through telephone or email enquiries about our services.
For what purposes do we collect personal information?
If you become a client of the Centre for Strategic Communication Excellence, we ask you for personal information that is necessary to enable us to stay in touch with you while you are a client. We may use your contact details to let you know about other programs or services we offer, or to send you our newsletter. If you do not wish to receive such communication, you can let us know by emailing or telephoning us at the contact details below, or by opting out of receiving communication or promotional material. We will not use or disclose your personal information for any purpose other than as set out above, for a related purpose in circumstances where you would reasonably expect such use or disclosure, where you have consented to such use or disclosure or in circumstances otherwise authorised by the NPPs.
Access to the database containing personal information is restricted to Centre for Strategic Communication Excellence staff members with direct responsibility for customer service or management of our website only. We do reserve the right to perform statistical analysis of user behaviour and characteristics in order to measure interest in and use of the various areas of the site.
This site uses a feature of your web browser known as “cookies” to store information and identify you to the system while you’re on a session. No personal details are contained in the cookies.
To whom do we disclose personal information?
The Centre for Strategic Communication Excellence values the strong relationships we have with our clients. The data we collect is handled sensitively, securely and with proper regard to privacy. We do not disclose personal information to any other parties, unless required to by Australian laws. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection. At such points of collection, you’ll have the opportunity to indicate whether you would like to opt out of receiving promotional and/or marketing information about other products, services and offerings and/or any third parties.
Security of your personal information
We treat your personal information as confidential at all times. To protect our clients, subscribers, brand and reputation against spoof messages please take note of the following information relevant to legitimate messages you may receive from the Centre for Strategic Communication Excellence.
Updating and accessing your personal information
If you become aware or believe at any time that information we hold about you is inaccurate, incomplete or out of date, you may contact us by any of the methods set out below and provide us with evidence of the inaccuracy, incompleteness or out-datedness and we will, if we agree that the information requires correcting, take all reasonable steps to correct the information.
Opting out of receiving communication or promotional material
The Centre for Strategic Communication Excellence provides users with the opportunity to opt out of receiving further communication at any time or updating their subscription preferences.
- To opt out you can use the unsubscribe from this list function that is included at the bottom of email communication or email us at: [email protected]
- To updated your subscription preferences you can use the manage preferences function that is included at the bottom of email communication or email us at: [email protected]
If you have any questions about this privacy statement, please email us at [email protected]
Upon your request, we will use commercially reasonable efforts to functionally delete you and your personal information from our database; however, it may be impossible to delete your entry without some residual information because of backups and records of deletions.
Contacting us about privacy and your personal information
Our address is: 1/11 Bay Street, Parkdale VIC 3195, Australia
Phone numbers in Australia: (Adrian) 0414 323 973 (Sia) 0414 436 147
Phone number outside Australia: (Adrian) +61 414 323 973 (Sia) +61 414 436147
Currency of Material
The material is current only at the time it is placed on this website. The Centre for Strategic Communication Excellence, its related entities and their respective directors, officers, employees and agents are under no obligation to update the material or correct any inaccuracy that may become apparent at a later time.
Copyright in Material
Unless expressly stated to the contrary, the Centre for Strategic Communication Excellence owns copyright in all material. The Centre for Strategic Communication Excellence grants you permission to reproduce hard copies of the material for your personal use only, provided each page carries the words “© Centre for Strategic Communication Excellence”. All other rights are reserved to the Centre for Strategic Communication Excellence.
The Centre for Strategic Communication Excellence cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release The Centre for Strategic Communication Excellence entirely of all responsibility for any consequences of its use.
Anti-Spoof & Phishing Policy
Only users of the Centre for Strategic Communication Excellence
will use *thecsce.com to send email.
The DMARC entry for csce.com can be viewed here:
To protect our clients, subscribers, brand and reputation against spoof messages please take note of the following information relevant to legitimate messages you may receive from the Centre for Strategic Communication Excellence.
On occasion we may send you an SMS from one of these numbers only:
+61 439 551 397
+61 437 879 302
Invoices we send to clients issue from “Adrian Cropley or Sia Papageorgiou <[email protected]>”. If you have any concerns or queries about the authenticity of our messages, please contact us via [email protected]
To prevent our domain from being spoofed we have implemented Domain-based Message Authentication, Reporting and Conformance (DMARC).
What does this mean?
If your email servers are set to check for DMARC then only authorised servers can send email using our Domain (@thecsce.com).
We have set email to be rejected if the email being sent fails authentication. This is the highest standard available.