Quiet Voices, Loud Impact: Rethinking Internal Communication for an Introverted Workforce

Quiet Voices, Loud Impact: Rethinking Internal Communication for an Introverted Workforce


Most workplace communication is designed for those who think out loud. Open-plan offices, brainstorming sessions, and high-energy meetings cater to people who thrive on interaction. But what about the deep thinkers? The quiet contributors? The team members who process information internally before they speak?

If your internal communication strategy prioritises visibility over value, you might be missing out on some of your organisation’s most thoughtful and innovative minds.

Join host Sia Papageorgiou FRSA, FCSCE, SCMP in conversation with Richard Etienne, communication strategist and inclusive leadership advocate, as they explore how to design internal communication that engages all personality types – without forcing introverts to adapt to an extrovert’s world.

What we’ll explore:

  • Why traditional workplace communication often leaves introverts unheard (and disengaged)
  • How to structure internal communication to balance deep thinking with open collaboration
  • The role of psychological safety in helping quieter team members contribute their best work
  • Practical ways leaders can recognise and engage introverts without pushing them out of their comfort zone
  • How small shifts in communication styles can unlock greater innovation and stronger teams

Who should attend?

HR professionals, people managers, DEI practitioners, internal communication specialists, and senior leaders looking to create a workplace where all voices – loud or quiet – are valued.

About Richard Etienne

Richard Etienne is an award-winning personal brand and communications consultant with a passion for helping individuals and businesses thrive. 

A former official videographer for UK Prime Minister Theresa May, Richard now spends his time delivering workshops and presentations on introversion, leadership, and communication. Founder of The Introvert Space, a community interest company dedicated to empowering introverts in the workplace, Richard authors popular ebooks like Self-Promotion for Introverts. He’s also learning to play the piano, having realised he could no longer help his son with his piano homework!

You can connect with Richard on LinkedIn and follow The Introvert Space to keep up with the latest personality inspired trends and topics. 

About Sia Papageorgiou FRSA, FCSCE, SCMP

Sia Papageorgiou is an award-winning strategic communication leader and co-founder of the Centre for Strategic Communication Excellence. She champions inclusive and effective workplace communication, helping organisations build cultures of care by deeply understanding their people – how they think, work, and engage. A globally recognised expert, Sia has trained and coached leaders to design internal communication strategies that foster connection, psychological safety, and meaningful engagement across diverse teams.

If you're ready to create communication that truly connects with every personality in your workforce, this conversation is for you.




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Last Chance to Influence 2026 Trends – Complete the Survey Now!

At the Centre for Strategic Communication Excellence, we believe data drives decisions. That’s why we’re supporting Gallagher’s global State of the Sector 2026 survey—the global benchmark for internal comms and employee experience.

This year’s theme, “The Readiness Gap,” explores how organisations can close the distance between where they are and where they need to be.

We’re asking:

  • Are communication teams equipped to lead change?
  • Is AI helping or hindering?
  • How aligned is communication with HR and leadership?

Complete the survey before October 24 to access your personalised dashboard and get early access to the full report.

Your insights will shape the trends that define our industry in 2026.

Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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