Beyond the Numbers:
Turning Metrics into Your Secret Weapon for Resilience and Impact

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Your Secret Weapon

Why do so many professionals — especially in communication — dread metrics, while every business leader demands them?

Because metrics are often presented as dry figures, detached from meaning. But what if they could tell stories? What if they could reveal resilience, build trust, enable better decisions and guide you through uncertainty?

In this webinar, Dawn Grzena, co-author of The Joy of Metrics, explores the powerful intersection of resilience, measurement and communication.

Dawn Grzena

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About Dawn Grzena

Dawn Grzena is a dynamic voice in resilience and measurement, with two decades of experience building programs that help organisations thrive in uncertain times. Her book The Joy of Metrics, co-authored with Dr. Bernard Jones, transforms the way we think about data: from something to endure, to something to celebrate. Dawn brings energy, clarity and a practical perspective that makes metrics not only approachable but joyful.

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4 March 2026, at 7:00 PM AEDT / 8:00 AM GMT

Build your understanding of AI with insights that will set you up for success in 2026 and beyond.

Take your internal communication from tactical delivery to strategic influence with the power of AI. This specialised workshop equips internal communication professionals with advanced tools for audience analysis, campaign optimisation, stakeholder mapping and impact measurement. Through case studies and interactive exercises, you’ll build a practical AI strategy toolkit to enhance engagement, prove ROI and strengthen your role as a trusted strategic partner to leadership.

Strategic AI for Internal Communication Professionals

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Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

28 March, 9:00 AM AEDT

In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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