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August 15, 2023 1:44 PM
The Cambridge Dictionary describes the word “playbook” as: A set of rules or suggestions that are considered to be suitable for a particular activity, industry, or job. But you’ve most likely heard of a playbook used in sports – i.e. a book containing a sports team’s strategies or plays. And when it comes to our organisations’ business, just like in sports, it pays to be prepared. Earlier this year …
