Tori is an award-winning communications professional, who helps businesses to achieve their strategic goals and build great places to work. She has a unique set of skills across employee engagement/experience audit and strategy; integrated employee and external communications strategy; employee research; change communications; crisis communications and reputation management; thought leadership and speech writing; redundancy programme management; and diversity, equity, and inclusion (DEI). Tori has 25 years of experience working across finance, insurance, aviation, hospitality, and government. She has qualifications in Economics, Public Policy, and IT. She will complete a Psychology degree in 2024. Tori grew up in Melbourne and returned in 2022 after 25 years in London and Hong Kong. Tori has a unique international perspective, as well as an in-depth understanding of the Australian landscape. Tori's most recent in-house role was as Global Head of Employee Engagement and Communications for Shangri-La Group and prior to that, led Employee Communications for HSBC’s Retail Bank & Wealth Management business in Asia Pacific for several years. She now runs her own consultancy.