Mike Klein is Principal at Changing The Terms, a strategic communication consultancy based in Reykjavik, Iceland, and is a Senior Advisor with Smarp’s Strategic Services business. Mike holds an MBA from London Business School and is the former Regional Chair of the International Association of Business Communicators for Europe – Middle East – North Africa. Mike has worked on change communication and internal communication with a number of large, international companies including Cargill, Shell, easyJet, Barclays, VEON and Avery Dennison and is the author of From Lincoln to LinkedIn, the 55 Minute Guide to Social Communication.