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Mental wellbeing case study: Zest Learning

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    Uncontrolled certainty intertwined with complexity creates the perfect mental health storm. A survey in the medical journal The Lancet on how we collectively coped through the COVID-19 pandemic indicates that when we experience a significant event that disrupts our normal state of operation, it cuts deeper. An evidence-based approach People are working longer hours. According to Microsoft, we are…

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    About The Author

    Helen Taylor
    Helen Taylor is a communication strategist and global award winner, who also loves to write. It’s in her blood in fact; her great uncle was a poet, and her father had a penchant for words. Helen has more than 20 years’ international experience working across various communication disciplines and industries. She’s worked for several major corporations including Shell Australia, ANZ, Barclays, Cabrini Health and Energis (part of Cable & Wireless) – operating across cultures on complex issues including mergers/acquisitions and the precursor to the COVID-19 pandemic, the Swine Flu (H1N1). In 2021 she joined the Centre for Strategic Communication Excellence as a senior consultant. Above all Helen loves to share her knowledge and experience. She's passionate about the communication profession and has dedicated years of service to the International Association of Business Communicators (IABC), including serving as president of the IABC Victoria chapter in 2008-09. She has a BA (Hons) in International Business Studies and French and a Graduate Diploma in Marketing Communications.
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    Tuesday 18 February
    7:00 PM AEDT | 9:00 AM CET | 8:00 AM GMT

    Hiring processes are still sidelining some of the most capable communication professionals — often for vague, unhelpful reasons like “too senior,” “too broad,” or “not quite the right fit.” Beneath those labels sit deeper issues: discomfort with experience, misunderstanding of judgement-based roles and a growing but rarely acknowledged problem of ageism.

    This webinar looks ahead to hiring in 2026 and asks some necessary questions about how communication capability is assessed, why experienced professionals are so often overlooked, and what needs to change if organisations genuinely want stronger leadership, trust and influence.

    Hiring in 2026

    What Needs to Change for Leaders and Candidates

    Free for CSCE Members!

    Non-CSCE Members (early bird available until 11:55pm AEDT 4 February 2026)

    Mastering Media Interviews: Essential Skills for Effective Spokespeople - Virtual Course

    28 March, 9:00 AM AEDT

    In this exclusive two-hour workshop, world-renowned media trainer Jo Detavernier SCMP, APR, will provide media spokespeople with the essential tools to handle interviews with skill and confidence. Whether you’re preparing for a TV appearance, a podcast interview, or an in-depth print feature, Jo will guide you through proven techniques to communicate clearly and steer conversations toward your objectives. Tailored to help you deliver compelling messages across various media channels, this session ensures you’re well-prepared for any interview scenario.

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