Quiet Voices, Loud Impact: Rethinking Internal Communication for an Introverted Workforce

In this session, CSCE Co-founder Sia Papageorgiou FRSA, FCSCE, SCMP was joined by the remarkable Richard Etienne, award-winning personal brand and communication consultant and founder of The Introvert Space. Together, they explored how organisations can move beyond the outdated assumption that only the loudest voices drive success.

They discussed:

• Why traditional workplace communication often leaves introverts unheard or disengaged
• How contribution-based recognition and “listening leadership” can unlock the full potential of quieter team members
• Practical changes to meeting styles, messaging, and internal comms that help introverts thrive
• The enormous organisational advantage of embracing and amplifying quieter voices to build innovation, diversity of thought, and resilience

What participants said:

“I loved this session so much! Huge value and insight, thank you!”

“Richard is a brilliant advocate for quiet leadership.”

“Thanks Sia and Richard. Great conversation.”